John, just a quick note regarding the great service I received recently from members of your team. I brought my 15′ whaler down to the marina on May 5th. Your yard was crazy with boats and workers everywhere. On May 6th I stopped in to see Mike Arel and Matt and I was hoping the boat could be in the water by Friday, May 9th. No promises was their reply but we will try. On May 8th the boat was in the water! Your team exceeded my expectations. Please pass along my thanks to Mike and Matt, as well as to Eddie, Steve, and Charlie!! These gentlemen were polite, courteous, and eager to assist the little guy with perhaps the smallest boat in your yard!!
Both Diane and I are happy that we chose Oyster Harbor/Pursuit as the supplier for our boat last year and the support we received both before and after delivery has been exceptionally professional. Ben has been our “go to" guy at Oyster Harbor but Ron, Jake and Steve have all provided knowledgeable and prompt services via their functional ares. Somewhere in the Oyster Harbors Marketing Plan there must be a “value proposition" with elements such as…superior products…quality technical services…anticipation of customers unmet and future needs…continually trained and certified technicians…..competitive pricing maintained in part by effective cost containment…etc. .I believe their employees, from GM to summer help, understand what their individual role is in providing total customer satisfaction. I send my friends to Oyster Harbor without hesitancy
My father operated a modest marina and fishing station on Long Island, so I grew up with salt water in my veins. As a result, there are not many other 66 year olds who can legitimately claim to have 63 years of boating experience, but I am one of them, for sure. As my own family grew – I am married 42 years with 3 kids and 7 grandkids at this point – it remained clear that boating was in all our blood and we embraced it fully when we returned to Massachusetts in 1980, moving to Cohasset for another tour of duty with Gillette. Crazy, but we bought a boat and found a slip BEFORE we found our house! Priorities, right?
With a permanent slip in the Town of Scituate Marina – in our 32nd year there, BTW – we progressed through a series of smaller boats before “getting serious about a serious boat.” Every reference and every knowledgeable acquaintance guided us in the direction of OHM, where we had the good fortune to meet Dennis Christopher, a gentleman first and a salesman second. We ended up with a brand new 29’ Blackfin Bridge and enjoyed every minute of it for the last few years of the 90’s, but when the new century broke we knew we were ready for more.
Dennis listened to our “wish list” that primarily included cruising and fishing, and encouraged us to sea trial a 31’ Cabo Express. It was love at first sight and when we started crushing 4 footers outside Hyannis Harbor without as much as a shutter, we were sold. Dennis would not let us actually buy the boat until he demonstrated all the other features that make Cabo famous, such as the immaculate fit and finish, teak woodworking and electric harness management. He arranged for a plant tour later in the process and we were able to customize a few features along the way, which was a nice touch.
Whether cruising the islands and Maine, watching whales off Stellwagon or fishing the Monster Shark Tournament, that 31’ Express was all we could ask for – solid, safe and pretty as a picture (see first attachment) – until the grandkids came along and we needed a little more space. Enter Dennis and exit with a 35’ Cabo Bridge, for all the same reasons. OHM set us up with all the right, state of the art electronics (thank you, Ron Larkin) and Peter Maryott, who runs OHM, made certain the rest of the aftermarket “stuff,” like hardtop, enclosures, outriggers, etc., were all first class. My family and I thank them all!
This is our second Viking Yacht. In September of 2009 we became frustrated with wishing and wanting, and fretting about trawler yachts, and went to see my old friend, Peter Maryott at Oyster Harbors Yacht Sales. Peter and I have been friends for 51 years, since we were boat kids on Cape Cod, though we hadn’t done much boat business together. True to our roots with sport fishermen, we bought a new Viking 48, a familiar format to us, mainly to see if we could actually do this thing. To ensure the support we knew we would need, we kept that boat at Oyster Harbors.
Ok! I’ve gotten to another mid-life crisis and yearned for this type of boat for 3 years. The opportunity to buy pre-owned didn’t present a boat that was to my liking and well I guess I just like new things. When I’m on the water, I like the security of safety and “new." As an avid angler and captain, I travel several miles of ocean to catch tuna and enjoy the waters of Cape Cod. I need and wanted the very best and I’m fortunate to be able at this stage of my life to buy what I want. Cabo Sport Fishing boats epitimize the true nature of sport fishing. My dealer is Oyster Harbors. This is my 3rd boat through them over the last 10 years. They have treated every transaction with the highest integrity and professionalism and made sure I was not only happy with my boat, but the price. Today when I picked up this 38′ Cabo Express three detailers had been all over this boat since 6:00 AM. With my 8:30 arrival they assured me the boat was to their standards of cleanliness and congratulations Mr. W. So my guests and I leave Osterville for Pleasant Bay a 2 hour ride. But before leaving, everyone I came across at the boatyard thanked me for my business and wished me the best of luck………a celebrity was born. Peter, the owner, sent me off with his expert captain and son Andrew and we cleared the breakwater at 30 knots. Andrew was outstanding and we enjoyed running the boat together from the tower and the helm. She “the holy Kamoli III" ran like the very best. Fog, a Viking out of control, the rips and we made a grand entrance to Pleasant Bay from the tower……….very triumphant.
I am so lucky to have started this relationship with Oyster Harbors. My boat is awesome, fast and fishy. My family is safe and I have a great dealer to back me up.
Oyster Harbors Marine is by far the best place to buy a yacht on the east coast. When I bought my CABO two years ago, I had no idea that I would be adopting the whole service staff and management as almost “family." These guys have assisted me where I would have never imagined. Routine Maintenance, Electronics and even Advice are the services these guys provide.
I would recommend them over any other organization.
I wanted to share an outstanding Regulator Marine and Oyster Harbors Yacht sales customer satisfaction experience!
This morning I took delivery on my new Regulator 23 center console and it was an exceptional experience right from first contact at the Boston Boat show in February.
David Monte was the dealer rep that sold me the boat and he went above and beyond in every aspect . I was also very impressed when Peter, the owner of Oyster Harbors Marine introduced himself and thanked me for purchasing my Regulator from them. What impresses me with Oyster Harbors is that they sell multi million dollar boats and made me feel like I was their most important customer!
The yard guys, the office staff and the purchasing folks all made me feel like I was joining their marine family.